Know every member. Bring them back.

Maven remembers each palate and follows up on releases and pickups.

Book a demoSee how it works →

Personal follow-up makes a difference.

$11.51
extra repeat revenue per customer texted
Jordan Craig study
16%
more repeat purchases after a personal check-in
Quaker Marine study
45.2%
of SMS-attributed revenue from automated follow-up
Klaviyo
Published industry benchmarks. Results vary by organization.

They tell you what matters.
Maven remembers.

Maven uses what people share to make the next conversation more useful.

Elena told Maven

“savory reds I can pick up on Saturdays”

When something fits

Maven: Elena, the Rioja Gran Reserva you liked is back. Savory, with dark fruit and cedar. Want the release page?

Elena: that sounds good. can you send the details?

Maven: of course. I’ll send the official page

Illustrative conversation

Less chasing.
More coming back.

01

Follow up on releases

Let each member know when a bottle fits.

02

Keep pickups moving

Find out when the member can come in.

03

Learn each palate

Remember what they loved and what they passed on.

04

Help with renewals

Keep the membership conversation moving.

You stay
in control.

  • You choose what needs review.

  • Your team can always step in.

  • Opt-in, quiet hours, easy opt-out.

A follow-up for Elena

Their plans changed. Maven listened.

Elena replied

“actually, can you check back next week?”

The next step moves with the conversation.
FAQ

Questions that come up.

See it for your audience.

One follow-up, using your current program. We’ll work through it together.

Book a demo

Personal follow-up, in your institution’s voice.

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