Event schedule
| Event | When | Places |
|---|---|---|
Saturday scienceTalk series | Saturday2:00–3:30 | 88 / 120filled |
Architecture talksMembers program | Friday2:00–3:00 | 26 / 40filled |
After-hours collectionMember evening | Thursday6:00–8:00 | 34 / 50filled |
MavenBook a demo Know your members.Bring them back.
Run your events, tickets and memberships in Maven. Its AI helps your team plan programs, handles the admin and gives each visitor personal help.
One platform for events, tickets and memberships.
Set up events, take bookings and manage memberships in one place. When a visitor books with Maven, your staff see the tickets and member benefits in the same record.
Dana Morgan
Member since 2024Member booking
Saturday scienceSaturday · 2:00–3:30
Lyric membershipGuest pass included for the first talk
Two seats together · Row F
Give members a reason to return.
0%
of arts audiences worry they won’t use a membership enough
0%
of arts members cite easier planning and booking as a reason to join
0%
of arts organizations report too few resources to manage memberships
For visitors, members and staff
For visitors & members
Visitors can ask Maven for help by text, from choosing an event to booking their seats.
Find an event that fitsMaven checks interests, dates and access needs before suggesting a visit.
Book seats and use member benefitsMaven checks available seats and guest passes, and asks the box office to approve access requests.
Find another event to enjoyMaven remembers what each person liked and suggests relevant events when they become available.
For staff
Work directly in Maven, ask it to take on a task, or move between the two.
Plan programs and eventsPrepare an event around member interests, staff and available space.
Manage visits and membershipsKeep tickets, guest benefits and member records together.
Delegate the adminAsk Maven to send updates, follow up and bring back decisions.
Send event updates by email or text.
Send one announcement to the people you choose. Maven handles each reply as a separate conversation.
- Share news and changesShare exhibitions, member events and schedule changes by email or text.
- Approve the recipients and messageStaff choose who receives the update and approve it before sending. Maven respects each person’s choice of email or text.
- Answer each person’s replyMaven answers questions and helps members plan a visit or use their benefits when they reply.
Can you help me plan a visit?Of course. What day would you like to come?
Help members plan visits and find the next event.
Maven remembers what each member enjoyed and what made visiting difficult. It uses those details to help them book and suggest suitable new events.
- Saturday visits
- Science visits of an hour or less
- Seating and step-free access
Dana, there’s a new one-hour science visit on Saturday, with seating and step-free access. It sounds closer to what you wanted after the last talk. Interested?
Science in the gallery
Saturday · 2:00–3:00Let Maven handle ticket and access requests.
Assign booking follow-up to Maven. It contacts members, collects guest details and tracks unanswered requests. Staff see which visits are confirmed and which seating decisions need the box office.
- Find incomplete bookingsMaven checks for unconfirmed tickets, missing guest names and seating requests awaiting approval.
- Track replies and follow upMaven asks for missing details and follows up at the agreed time. Staff can see who has replied and who is still waiting.
- Ask staff to approve decisionsMaven shows staff the request and available options before asking for approval. Staff can pause follow-up or edit the record.
Assign a task to Maven
Check upcoming member visits. Follow up on guest details and bring me any seating requests the box office needs to approve.
Plan your next event with Maven.
Work out what to offer, who it’s for and when it can run. Review the proposal, make changes and save a draft.
Plan a shorter visit for members who find the talks long.
Twelve members asked for shorter visits with seating and step-free access. The gallery and curator are available Friday.
Draft
Seated architecture visit
- Day & time
- Friday · 2:00–3:00
- Group
- Members
- Room
- Gallery room
Manage events and member records in Maven.
Programs, tickets and member details stay together. Use the workspace yourself or ask Maven to update the same records.
Events
Saturday scienceTalk series
Saturday2:00–3:30Main auditorium
88 of 120 places filled
Architecture talksMembers program
Friday2:00–3:00Gallery room
26 of 40 places filled
After-hours collectionMember evening
Thursday6:00–8:00North gallery
34 of 50 places filled
Have software you need to keep?
Maven can work with the software your team still needs. We’ll help you decide what to move into Maven and what to keep.
MavenRenew Dana’s Saturday seats and include her member guest pass.
Existing ticketing system
Saturday · 2:00–3:30
Dana’s booking
Two tickets + guest pass
Tickets sent to Dana.
Booking verified
See how Maven would run your programs.
Bring a program or a busy week. We’ll walk through the visitor experience and the work your staff would hand to Maven.
Book a demoHow do we start using Maven?
Start with one event and one task for Maven. We’ll agree which records it needs, who it can contact and which actions staff must approve.
What if we still need another system?
Maven is designed to run your events, tickets and memberships. If another system needs to stay, we’ll agree how Maven works with it.
What can staff control?
Your staff decide who Maven can contact and which actions need approval. You can review its work, pause follow-up and edit records directly.
Does Maven keep following up after the conversation ends?
Yes. Maven remembers unanswered questions and agreed check-in times. It resumes the follow-up when a reply arrives or the agreed time comes, and asks staff when a decision needs approval.
How do members choose to hear from Maven?
Members opt in to text or email. Maven respects contact choices, quiet hours and requests to stop.