Know every collector. Bring them back.

Maven keeps every want list and texts when the right record arrives. Your team sees what happened.

Personal follow-up makes a difference.

45.2%
of SMS-attributed revenue from automated follow-up
Klaviyo
28%
more cinema revenue with personalized content
Movio
5.9x
the visit rate with matched cinema audiences
Movio
Published industry benchmarks. Results vary by organization.

They tell you what matters.
Maven remembers.

Maven uses what people share to make the next conversation more useful.

Theo told Maven

a clean original Hank Mobley pressing

Maven: Theo, the Hank Mobley you wanted just came in. Original mono, $190. Want the shop’s listing?

Theo: that sounds good. can you send the details?

Maven: of course. I’ll send the official page

Illustrative conversation

Less chasing.
More coming back.

01

Remember every want list

Keep track of the record each person is looking for.

02

Match new arrivals

Reach out when the right pressing comes in.

03

Follow up on holds

Keep pickup plans moving.

04

Answer the details

Share condition and pressing information from the shop.

You stay
in control.

  • You choose what needs review.

  • Your team can always step in.

  • Opt-in, quiet hours, easy opt-out.

A follow-up for Theo

Their plans changed. Maven listened.

Theo replied

“actually, can you check back next week?”

The next step moves with the conversation.
FAQ

Questions that come up.

See it for your audience.

One follow-up, using your current program. We’ll work through it together.

Book a demo

Personal follow-up, in your institution’s voice.

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